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ETA: know when your shipment is expected

Better delivery visibility and planning, fewer surprises in daily operations

 

ETA (Estimated time of arrival) is a logistics solution that provides estimated delivery time based on current transport data. It is available in shipment tracking in the myRaben platform and helps customers improve delivery visibility, increase transparency and plan work based on the actual time of delivery.

What mattersHow ETA delivers
  • Know when delivery is expected
ETA provides estimated delivery time based on current transport data and gives customers dynamic, real-time information about delivery timing.
  • Confidence in work planning
ETA supports planning based on the actual time of delivery, helping customers adjust their activities to expected arrival time.
  • Faster response to changing conditions
If traffic, accidents or other unforeseen situations cause a deviation of 60 minutes or more, ETA is updated automatically.
  • One online tool to manage transport process
ETA works within myRaben, a platform that supports shipment tracking, transport orders, documents and operational data in one place.
Raben ETA in transport

How does ETA work?


The ETA is calculated when the GPS position of the mobile device of the driver is registered. He executes the delivery according to a planned route by visiting delivery and pick-up locations. The mobile device communicates with the appropriate Raben Group IT systems, processes this information and then makes it available in mytrack&trace in the myRaben.com portal. Thus, customers receive ETA information which is a time slot of +/- 2h.

In the event of increased traffic, accidents, changes in the order of unloading locations, or other unforeseen circumstances, the system automatically updates ETA parameter for a deviation equal to or greater than 60 minutes from any previously calculated ETA time slot.

ETA is especially usefull if:

You need better visibility of deliveries across daily operations

You have to coordinate warehouse, customer service or receiving teams

Delivery timing directly affects operational readiness, staff planning or customer communication

How to start using ETA? Create account in myRaben

Step 1: Registration

  • Go to  https://myraben.com and click: Sign up/Registration
  • Enter basic company and user details

The form initiates the process and allows your company to be assigned to the Raben operational system.

Step 2: Configuration

  • Raben creates your company in the system

  • Grants access to selected applications, e.g.:

    myT&T (track & trace)
    myOrder (transport orders)
    myClaim (claims)
    mySlot (time slots)
    myStock (warehouse)

  • You get access only to the functionalities you need.

Step 3: Activation

  • You will receive 2 emails: activation link (valid for 7 days) and verification code

  • Click the link and confirm registration using the code.

     

Set up your account and take full control of your logistics with ETA

SIGN UP FOR MYRABEN

Frequently asked questions about ETA

Where can I see ETA?

What exactly do I receive?

Is ETA updated when the situation changes?